US Recovery ... Not Autos: At a bottom (?) but...

Here are updated versions of graphs at the bottom of the blog. For the moment job losses have stopped rising (but haven't fallen much); ...

The Cost of Toyota's Problems

T oyota's problems have already proven costly; how large that total will be remains unclear. I provide a couple numbers here, and then n...

The Internet and Dealership Fixed Ops

"P re-owned sales should be driven by a high rate of inventory turn rather than being based on gross profit per retail transaction,...

Perspectives from NADA Orlando 2010

M y first NADA convention was 1987, after the record setting 1986 model year. I recall two things in particular. First, the shrimp and cra...

Rewriting the Rules

T here have been numerous recent quotes from industry experts that some might find contradictory. The issue: How many dealers are needed to ...