Reflections on NADA Week 2015, San Francisco

Ruggles based on a column in Wards minor additions by Smitka There was a lot going on in San Francisco in January. The week began with the...

NADA White Paper on Incentives

I found the NADA White Paper on Used Vehicle Depreciation (pdf) interesting. Key sections are: Why we’ve seen so much volatility in deprec...

“Buy a Car, Get a Check” and the recent NADA White Paper on Incentives

ruggles: the following is a collection of notes and has not a published column. NADA recently published a long awaited white paper on incent...

People LOVE Their Car Dealer, But Hate Yours

Steve Finlay - WARDS June 2013 People carry on a love-hate relationship with car dealers. They typically love their dealer, as evidenced by ...

Auto Dealers Take CFPB Issues to Washington DC

Excerpts from NADA Front Page ; comments by Ruggles follow More than 400 fran­chised auto deal­ers weighed in with Wash­ing­ton law­mak­ers...

Maryann Keller - Recent Speech at a JD Power Conference

For the over four decades I’ve been involved with the auto industry, first as an investment analyst and now as a consultant and director se...

Sparks from Orlando

David Ruggles - Ward's Dealer Business One of the more interesting occurrences taking place in Orlando during NADA convention week actua...